The Marketplace is where you can buy extra items, whether fresh foods or packaged goods, that you can purchase to add to your subscription box for an extra charge. These products are one-time offerings from companies or growers that have misfit or surplus stock, so get them at a discount while you can!
Q: How do I shop at The Marketplace?
Customization selections as well as add-on items through the Misfits Marketplace will be available once your selection window has opened. Your selection window will vary based on your charge date. Please refer to your customer account for your selection window and charge dates. Your selection window will start at 4pm on the first day of the window.
Q: What’s the deadline for adding onto my box?
You have until the last day of your selection window at 8 p.m. ET to select the additional items you want to add for your next week’s delivery.
Q: What types of products should I typically expect at The Marketplace?
It’ll include items like fresh herbs, spices, specialty produce, beans, soup mixes, and coffee. Check in weekly so that you don’t miss exclusive items you won’t find anywhere else!
Q: Will the items in The Marketplace be organic?
As usual, the produce in your subscription box will remain organic. From time to time, we may offer responsibly-sourced conventional items from trusted partners. We will always clearly mark organic items as such.
Q: Where do you source these add-on items?
We work directly with food producers and growers to source high-quality items that would have gone to waste for a variety of reasons. Whether they’re short-dated (stamped with a “best-by” date that’s fewer than 6 weeks away), excess inventory, or victim of a packaging change, Misfits steps in to rescue them and makes them more affordable and accessible to everyone. Read more here.
Q: Will there be a charge for this service?
There’s no extra charge for the ability to add-on items to your box. Our subscription price will stay the same regardless of whether you elect to purchase add-ons, making us the most affordable option available for ugly organic produce!
Q: What kind of savings should I expect?
Our add-on items are priced at up to 70% less than what you’d pay at the grocery store; but you can expect to save 25-50% on average compared to MSRPs.
Q: Do I have to add these items?
This service is completely optional! We offer it as a convenience to you.
Q: What happens if there isn’t enough room in my box?
We got you covered! Feel free to purchase as many items as you want–we’ll size you up to a larger box if necessary to accommodate the add-ons.
Q: What if I’m missing an add-on item I purchased?
Please contact our customer service team so that we can rectify your problem.
Q: When will I get charged for these items?
If you opt to add any add-on items, you’ll get charged for them along with your usual charge before your delivery.